Organization and development of health care in the Russian Far East, according to Gallup polls

Abstract

Background. Presents the results sociological research of public satisfaction with the Far Eastern Federal District of outpatient, inpatient and emergency care. Methods. The target of research - 3370 citizens of all subjects of the Far Eastern Federal District over 18 years, who seek medical advice for a year. Questions were asked about their attitudes toward the organization, accessibility and quality of care in an area of population. The study was conducted in 2013-2014. Results. The average age of respondents was 46 years. Half of the respondents rated income level as low or very low. Outpatient care were not satisfied with the majority of respondents (75.5%), hospital care - more than half (59.1%) and ambulance services - one in two (52.2%). Conclusions. Was founded that citizens express the greatest dissatisfaction with health care settings, which include staffing, availability and condition of medical equipment, the condition of buildings, de-partments, rooms and patient’s room, food quality, standards and regulations for sanitary and ant epi-demical regimes, ambulance team. Secondary importance for the citizens had the organization of work and services in the last place standing staff professional quality and achieved medical result.